Terms & Conditions

01 Introduction

These Terms & Conditions ("Terms") apply to your use of the Novagen Scientific website and the information and resources made available through it.

References to "Novagen Scientific", "Novagen", "we", "our", or "us" refer to the business operating this website. References to "you" or "your" refer to visitors, users, customers or individuals accessing our website.

These Terms should be read together with our Privacy Policy.

02 Acceptance of Terms

By accessing, browsing or using this website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

If you are accessing this website on behalf of a company or organisation, you confirm that you are authorised to accept these Terms on its behalf.

03 Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

You must not:

• Use the website for unlawful, fraudulent or misleading activities.
• Attempt to gain unauthorised access to the website, servers or systems.
• Introduce malicious software, viruses or harmful code.
• Interfere with website functionality, security or performance.
• Copy, reproduce or distribute website content without appropriate permission.
• Submit false, inaccurate or misleading information through our contact forms.

We reserve the right to restrict access where misuse or suspicious activity is reasonably identified.

04 Products & Services

Novagen Scientific provides information relating to analytical instrumentation, laboratory solutions, spare parts, consumables and technical support.

Our website may provide information about products, technologies, applications and services offered by Novagen Scientific and relevant manufacturers or technology partners.

The availability, configuration, pricing, delivery and scope of any product or service may depend on individual requirements, supplier confirmation, geographical availability and a separate written quotation or agreement.

05 Product Information & Specifications

We make reasonable efforts to ensure that product descriptions, technical information, specifications, images and other website content are accurate and up to date.

However, product specifications, features, configurations, availability and technical details may change without prior notice due to manufacturer updates or other circumstances.

Website information is provided for general reference and should not replace official manufacturer documentation, technical consultation or application assessment.

Please contact our team to confirm specifications and suitability before making purchasing decisions.

06 Enquiries, Quotations & Orders

Submitting an enquiry through our website does not automatically constitute a purchase order, confirmed booking or legally binding sales agreement.

Quotations, product availability, delivery schedules, pricing, payment conditions and other commercial terms will be communicated separately where applicable.

Any purchase or service engagement will be subject to the specific terms stated in the relevant quotation, order confirmation, contract or written agreement.

07 Intellectual Property

Unless otherwise stated, the content available on this website, including text, graphics, layouts, logos, design elements and original materials, is owned by or used under permission by Novagen Scientific.

Product names, manufacturer logos, trademarks, images and technical materials belonging to third parties remain the property of their respective owners.

You may not reproduce, modify, distribute, publish or commercially exploit website content without prior written permission from the relevant rights holder.

08 Third-Party Websites & Links

Our website may contain links to external websites, manufacturers, technology partners or other third-party resources for additional information.

These links are provided for convenience and informational purposes only.

Novagen Scientific does not control and is not responsible for the content, accuracy, availability, security or practices of third-party websites. Accessing external websites is at your own discretion.

09 Website Availability & Changes

We aim to keep our website accessible and functioning properly. However, uninterrupted availability cannot be guaranteed.

We may update, modify, suspend or discontinue any part of the website or its content without prior notice.

Maintenance, technical issues, infrastructure changes or circumstances beyond our control may temporarily affect website availability.

10 Disclaimer

The information and materials on this website are provided for general informational purposes.

While we make reasonable efforts to maintain accurate and useful content, we do not guarantee that all information is complete, current, error-free or suitable for every specific application.

Technical information should be independently verified against manufacturer documentation and relevant application requirements.

11 Limitation of Liability

To the extent permitted by applicable law, Novagen Scientific shall not be liable for indirect, incidental, special or consequential losses arising from the use of, or inability to use, this website.

This includes, where legally permissible, loss of business opportunities, data, profits or interruptions resulting from reliance on website information or external resources.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

12 Indemnification

You agree to use the website responsibly and in compliance with these Terms and applicable laws.

To the extent permitted by applicable law, you may be responsible for losses, claims or reasonable expenses arising directly from your unlawful use of the website or violation of these Terms.

13 Privacy & Personal Information

Your use of this website may involve the collection and processing of personal information.

Our handling of personal information is explained in our Privacy Policy .

By using our website, you acknowledge that you should review our Privacy Policy to understand how your information is handled.

14 Governing Law & Jurisdiction

These Terms & Conditions shall be interpreted in accordance with applicable laws and regulations governing the business operating this website.

Any dispute arising in connection with these Terms shall be subject to the jurisdiction of the competent courts, as determined by the applicable governing law.

Nothing in this section is intended to override any mandatory consumer protection or other legal rights that apply to you.

15 Changes to These Terms

Novagen Scientific may revise these Terms & Conditions from time to time to reflect changes in our business operations, website functionality or applicable legal requirements.

Updated terms will be published on this page with a revised Last Updated date.

Continued use of the website following publication of updated terms is subject to the revised Terms, to the extent permitted by applicable law.

16 Contact Us

If you have any questions regarding these Terms & Conditions or need further information about our products and services, please contact our team.